Frequently Asked Questions
Everything you need to know about your POV Beauty experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are POV Beauty products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals at any stage of production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my package once it has shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer professional discounts for makeup artists?
Yes, we have a Pro Program for certified industry professionals. Please visit our 'Pro' page to submit your credentials and apply for a professional discount code.