Returns & Exchanges
At POV Beauty, we want you to love every purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on most products. Please ensure items are in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original box and include the printed return authorization slip provided via email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing